What we do
Think about what’s most important in your business today – does technology come to mind? No matter what your core business is, there’s no denying that technology plays an important role in day-to-day operations. And as we grow more dependent on IT, it’s becoming increasingly-important that your network and systems are online and operating efficiently at all times.
That’s where our fully-managed approach to IT can help. With proactive remote monitoring and management, we’re able to keep tabs on your IT infrastructure 24×7, 365 days a year – and when a problem does arise, our technical experts can quickly resolve it; in many cases before you’re even aware that there was a problem at all.
What our customers say...
We provide complete 24/7/365 monitoring of your network and IT infrastructure, and provide full problem resolution and troubleshooting for servers, desktops, and mobile devices. Our technical experts are constantly working behind the scenes to ensure your systems are running smoothly, and when a problem does arise we’ll jump in immediately to fix it. Our remote-monitoring tools, back-office services, and software options provide cost-effective IT management to make sure your systems operate as required and deliver the ROI you expect.
We utilize software agents to track and analyze your network activity 24/7. When a system or function fails, an alert is generated for our team to immediately investigate. Once the problem is identified, we work to remedy it — remotely at first, and with additional resources as needed.
Our preventive maintenance service for desktops regimentally monitors and addresses common problems experienced by desktop users. Whether it’s getting rid of viruses, attacking spyware issues or installing patches, we handle it all — in the background while your employees remain productive.
In the world of IT, problems happen. Computers crash, passwords are lost, email stops working, and the list goes on. Without proper technical support these problems can bring your business to an abrupt, and potentially damaging, halt. Get peace of mind with Lookout’s Help Desk, knowing that our certified technicians can quickly & efficiently resolve your most complex technical problems.
Not every support issue can be called a catastrophe…until it prevents you from being able to do your job. We’re here to help you stay ahead of the curve, so you can focus on growing your business – and to do so, we’ve adopted a proactive approach to network monitoring and IT maintenance.
That’s why our help desk is a seamless extension of our remote monitoring platform. So when you call to report an issue, there’s a good chance we’re already aware of the problem you’re experiencing – and are actively working to resolve it.
If the power in your office fails tonight, and all of your computers crash, how quickly can you recover? And more importantly, at what cost?
We’re here to ensure your business doesn’t become another statistic. Our business continuity solution is about more than just backup – it’s designed to quickly revive your network following any unplanned downtime, and ensure your employees are operating productively in almost no time at all.
In today’s always-on business landscape, maintaining an effective backup and disaster recovery (BDR) strategy is becoming more important than ever before. Data is playing an increasingly critical role in decision-making processes, and the costs and risks associated with downtime are skyrocketing – not to mention the damage your brand and reputation can suffer in the event of a disaster.
Our business continuity solution includes features like continuous data protection, cloud-based replication and recovery, and more – all for one low fixed monthly price per protected server.
Our Managed WordPress package provides a cost-effective management solution for your WordPress based website. We look after the technical aspects of your site, allowing you to concentrate on the content of the site and your customers. Our dedicated servers come with SSD’s and are hosted in UK data centers, meaning you’re covered under the Data Protection Act. We partner with CloudFlare to ensure that any customers outside of the UK are also served quickly.
Security is a big feature in the service that we bring you, all our Managed WordPress packages come with a Free Lets Encrypt SSL Certificate that allows you to be safe in the knowledge that all traffic that is being served from your site is encrypted while it is in transit across the Internet.
We also give our customers access to WordFence Premium, this plugin helps to protect your site in real time from malware, brute force attacks and the WordFence Firewall protects against over 3500 known security flaws in WordPress and its plugins.
Mobile Device Management
Our Mobile Device Management (MDM) solution acts as a secure container, separating personal and enterprise data on iOS and Android devices. With this “dual persona” approach, we can deliver comprehensive mobile security for your business – without impacting the rest of the device or user experience.